Answer customer questions faster
Cut resolution time by giving agents instant access to verified answers
Instant answers from any support tool
AI searches all tools instantly with source links
New agents handling tickets day one
Practical training for agents so they can get up to speed fast.
Teams aligned on latest processes
Never use outdated materials with tickets are resolved quicker.
Find Support Answers Fast
Unified Search Across Tools
Find answers across your support tools. Search documentation, tickets, and knowledge bases to resolve issues faster.
Enterprise-Ready Security
Keep customer data private with access controls.
Get Answers in Support Tools
Smart Support Assistant
Answer customer questions using verified knowledge base content. Reduce repeated questions with consistent responses.
Works In Your Tools
Access information in your support platform. No switching between systems.
Practice difficult customer scenarios with AI
Practical Training
Make every agent an expert with AI trained on your support processes to close resolve tickets more effectively.
Interactive Learning
Turn support docs into training scenarios. Help agents learn from actual cases.
Integrate your existing support tools
Quench connects with the tools that you already use so you can have one place to search and access company knowledge from.
Provide better support for your customers
Find Solutions Instantly
Search across all support tools to find verified solutions in seconds. Cut response time while ensuring accurate answers.
"Show me all resolved tickets related to SSO implementation from enterprise customers."
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Onboard Support Agents Faster
Give new agents AI-powered access to your support knowledge base. Get them handling tickets independently in half the time.
“How do I respond to a customer concerned about data security?”
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Keep Support Consistent
Ensure every agent has access to latest product updates and bug fixes. Eliminate outdated responses with automatic version tracking.
"What's our current response for API rate limiting issues and when was it last updated?"
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Don’t take our word for it
Here's what founders and teams have said
“Quench is like an AI librarian that picks out the right book and points you to the right page, paragraph and sentence – every single time.”
"It lets me skip searching and scrolling and discover what I need to know. No more impostor syndrome; with Quench, I can walk straight into my next meeting knowing how to anticipate and solve the problems ahead to have a greater impact faster.”
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