How it works

WhatsApp is a messaging platform for text, voice, and media communication.

The WhatsApp integration allows Quench to search across your organization's business WhatsApp conversations, making it easy to find information shared through this popular communication channel. This is especially valuable for teams with remote or field-based members who rely on mobile communication tools. The integration ensures that knowledge shared via WhatsApp becomes part of your organization's searchable repository.

Features

• Search message history
• Find shared media and files
• Access group conversations
• Locate links and resources
• Search contact interactions

Key Benefits

• Locate critical information shared in message threads
• Find attachments and media without endless scrolling
• Access important conversations instantly, even from months ago
• Bridge communication between field teams and office-based staff

What You Can Access

• Message history and conversation threads
• Shared media, documents, and files
• Links and resources distributed through chats
• Group conversations and team discussions
• Contact information and interaction history