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THE PROBLEM
Employees struggle to find important information when they need it most
When information is scattered or buried in static documents, employees lose valuable time searching for answers and have knowledge gaps.
This can lead to:
Inconsistent messaging to customers and prospects
Misalignment and bottlenecks as teams scale
Slow ramp up and inefficient onboarding for new hires
tHE SOLUTION
Quench gives teams access to the right knowledge.
Whenever they need it
Quench enables customer-facing teams drowning in PDFs, recordings and internal documents to quickly access relevant company knowledge.
Contextual Search
Real-Time Summaries
Quench’s instant summaries give your team the information they need to make decisions confidently and accurately
Interactive Chat
Centralized Knowledge
Integrate Quench with Slack, WhatsApp or via API so that essential knowledge is always accessible within your team’s workflow
AI Roleplay
Practical Training
Quench’s roleplay feature lets employees practice difficult conversations, building confidence and preparation for real-world scenarios.
Supercharge your knowledge with Quench
Use Cases
Finding Materials and Resources
“Show me the updated pricing guide for SMB clients.”
Navigating Internal Processes
“Where can I find the updated customer service process guide?”
Handling Customer Questions
“How do I respond to a customer concerned about data privacy?”
Improving Skills
“How can I improve my negiotation strategies for high-value deals?
Accessing Real-Time Insights
“What date is Acme Company due to go live?”
Practising Real-life Scenario
“Can I do a roleplay exercise for a difficult customer conversation ?”